Hand-knotted rugs are extremely durable. They can be cleaned and repaired almost infinitely, and should last a lifetime. We recommend treating everyday stains and spillages by mopping up the area, and using a solution of soft soap in warm water if required. Accidents do happen, and if you experience a serious spillage, please contact us for advice.
Newly hand-knotted rugs tend to lose fibre during the first few weeks. This perfectly normal effect is called shedding or fluffing, and is caused by the way the yarn is spun. This isn’t a sign that your carpet is falling apart! Vacuum often your new rug at first, and you will see the shedding decrease until eventually stop.