A hand-knotted rug is extremely durable. They can be cleaned and repaired almost infinitely and should last a lifetime. We recommend treating everyday stains and spillages by mopping up the area and using a solution of soft soap in warm water if required. Accidents do happen and if you experience a serious spillage please contact your nearest Zuleya showroom for advice.
Newly hand-knotted rugs tend to lose fibre during the first few weeks on the floor. This effect, called shedding or fluffing, is caused by the way the yarn is spun. This is normal, and is not a sign that your rug is falling apart! Vacuum your new rug often at first. After some time the fluffing will lessen and eventually cease.